Data Privacy Policy

SERVIER HONG KONG LIMITED: Room 103, 31/F, The Gateway Tower 5, 15 Canton Road, Tsim Sha Tsui, Kowloon, Hong Kong, Registered with the Business Registration Ordinance of Hong Kong under business registration number: 05739442-000-09-23-7 offers this website in order to provide a platform for public who search for the information of Daflon in the internet.

We respect the privacy of everyone who uses the website (hereinafter referred to as "Our Site") and only collect and use personal data in ways that are described here, and in a manner that is compatible with our obligations and your rights under the law. This Privacy Policy only applies to your use of Our Site.

1. What data do we collect?

We may collect some or all of the following personal data from users of Our Site:

Data that you give to us through your use of the Contact space of Our Site: last name, first name, email address, telephone number, postal address.
Data that we collect automatically for statistical purposes using cookies: pages visited, dates and times of access, preferred content, operating system, type of browser used, type of hardware used, etc. It must be noted that our statistics cookies do not allow the personal identification of a natural person.

In accordance with the data privacy laws and regulations, personal data means any information that can identify you directly or indirectly.

2. How do we use your data?

Our use of your personal data must always have a lawful basis and used for a specific purpose.

Here, your data may be used for the following purposes:

To produce statistical analyses, particularly of Site traffic.
To manage and improve the Site for optimal user browsing.
To respond to requests or questions by Users and to monitor them.
To comply with the legal and regulatory obligations applicable to SERVIER HONG KONG LIMITED

We do not further process the data in a manner that is incompatible with the purposes described above.

3. What are your rights?

You have the right to request access and obtain information about your personal data; update, correct or delete your personal data; restrict or object (for legitimate reasons) the processing of your personal data by contacting the SERVIER Data Protection Officer (DPO):

by email, at the following address: dataprivacy-hong-kong@servier.com
or by mail, at the following address: Room 103, 31/F, The Gateway Tower 5, 15 Canton Road, Tsim Sha Tsui, Kowloon, Hong Kong

Should you have any cause for complaint regarding our use of your personal data, you have the right to lodge a complaint with the competent data protection authority of your country.

4. How long do we keep your personal data?

Your personal data collected by SERVIER HONG KONG LIMITED are kept in a form that permits your identification for no longer than is necessary for the purposes for which the personal data are processed.

5. How do we safeguard your personal data?

We have put in place appropriate and commercially reasonable technical and organisational security measures to store your personal data that we collect and keep confidential and to protect them against unauthorised or unlawful disclosure or access, accidental loss, destruction, alteration or damage taking into consideration the state of art of technology and the cost of implementation.

6. Do we share your personal data?

Your personal data processed by SERVIER HONG KONG LIMITED will only be accessible by a limited list of recipients on a need to know basis or where required by law, including but not limited to:

The departments and personnel of SERVIER HONG KONG LIMITED and other legal entities of the Servier Group with a need to know.
The suppliers and service providers of SERVIER HONG KONG LIMITED, particularly those responsible for hosting the Site, producing the Site, who may be called upon to access the personal data of Users for purposes strictly necessary for their work.
The competent authorities such as health authorities in certain legally-defined cases.

2024